About Fantasia Light Designers
Fantasia Lighting has been a leading name in residential lighting for more than 75 years. From Belgium, the company develops and manufactures its lighting solutions, which are distributed worldwide to wholesalers, furniture stores, and private customers. Although the company experienced strong growth, its IT environment evolved organically over the years without a clear strategy. This ultimately became a constraint on its efficiency and its transition to new business software.
Visit their site: Fantasia Light Designers
The challenge: time for a major IT cleanup
At Fantasia, it quickly became clear that the existing IT foundation was no longer sufficient. The server was not configured with the future in mind, although it still played a crucial role in daily operations. Additionally, the network was fragmented and there was a lack of a central overview of both users and devices.
The transition to Odoo brought the problem to light: the underlying infrastructure was simply not ready for modern software.
In summary, Fantasia faced:
- a server that was not configured with an eye on the future
- a confusing IT environment
- limited visibility on licenses and users
- an infrastructure that could not optimally support Odoo
What started as a software project naturally led to a necessary redesign of their entire IT environment.
Why Fantasia chose Centric
During the decision-making process in September 2025, Fantasia compared two candidates. The contrast was clear: Centric brought a more human, transparent, and professional approach from the very first conversation.
There was no attempt to "sell", but to understand. That built trust.
Centric convinced by:
- a clear, honest dialogue
- solutions that fit a small business reality
- flexibility and collaboration instead of pushing
- a clear line between what they do and do not do
- a transparent and predictable pricing model
Fantasia decided to entrust both their Managed Workplace and their IT infrastructure to Centric.
The solution: structure, clarity, and stability
After the startup, Centric immediately took full technical responsibility. The first step was to create order and clarity.
Centric provided:
- a thorough network cleanup and stabilization
- a complete inventory of devices, users, and licenses
- an analysis of the old server and corresponding migration plan
- preparation for the new licenses (live from March)
- the first structural setup of SharePoint
- support for Unifi/Ubiquiti and firewall management
Additionally, Fantasia chose a fixed monthly support moment, making both planning and budget predictable.
The collaboration: proactive, fast, and human
The collaboration is supported by Gert and Maarten from Centric. Fantasia describes them as exceptionally proactive and communicatively strong. Problems are often solved before they are reported, and responses usually follow the same day.
Fantasia now experiences a partner that thinks along with them, brings structure, and communicates clearly.
What Fantasia particularly appreciates:
- a human, open way of collaborating
- fixed consultation moments and quick responses
- no unexpected billing, but predictable subscriptions
- an approach that brings calm and structure
Expertise that pays off
Centric commanded respect by linking technical knowledge to pragmatism. For example, it turned out that it was not necessary to replace newly purchased Ubiquiti hardware, something that was raised by other potential partners.
The in-depth expertise of Centric means that Fantasia is now much stronger in its digital operations.
Results: noticeable calm and professionalization
Although the biggest changes are expected once the new licenses are fully active, Fantasia already sees clear benefits. The IT environment feels more structured and professional, communication is faster, and disruptions occur less frequently.
The new collaboration delivers them:
- more efficiency
- less time loss
- fewer frustrations
- lower costs through predictable subscriptions
- a partner that thinks along instead of just executing
In short: Fantasia feels control and confidence in its IT environment again.
Vooruitblik
Within six months, when all systems are running on the new licensing model, Fantasia expects the greatest profit. But it is already clear that Centric is elevating the company to a higher IT level, with a combination of professionalism, clarity, and humanity.